15.4 Error codes / messages

Below you will find all error messages for which you can take action yourself. For all other error messages, please contact our support (cubix@gebiom.com).

Error Cause Solution
ERROR 211: USB removed USB flash drive was disconnected during the operation. Make sure the USB drive does not get unplugged during printing.

In case the error appears, but the USB drive is still inserted into the printer

1.        Inspect your USB drive.

2.        Try using a different USB drive.

ERROR 212: File not found  The printer tries to resume a paused print but the file cannot be found on the USB flash drive Restart the print
ERROR 213: USB Power Fault The connected USB stick draws too much current and was disconnected to prevent damaging the printer electronics Remove the USB drive , click OK and try with another one.
ERROR 410: Setup file not found During set-up, the printer can’t find the file at the root of the USB key or can’t open/read it 1.    Make sure that the file wifi_config.cir is located on the root folder of the USB drive.

2.    Make sure that the file wifi_config.cir is not read protected.

ERROR 411: Wifi connection impossible Connection timeout (likely because the router does not respond to the printer) 1.   Retry to establish the connection

2.   Make sure the WiFi router is properly functioning

3.   Make sure the firewall does not block the IP of the printer

ERROR 412: Wifi connection impossible The password specified is incorrect Make sure there is wifi_config.cir on the USB drive with the correct password for the chosen network.
ERROR 413: Wifi connection impossible The printer can’t find the network 1.   Make sure there is wifi_config.cir on the USB drive with the correct network name.

2.   Make sure the WiFi router is properly functioning

3.   Make sure the firewall does not block the IP of the printer

ERROR 417: Wifi connection lost Wifi connection lost (due to timeout) 1.   Restart the wifi transfer

2.   Inspect the proper functionality of the WiFi router.

3.   Try moving the printer closer to the router

ERROR 520: Newer slicer required The version of the slicer that generated the file is old and not supported by current Firmware Make sure to use the latest available version of the slicing engine.
Other errors Error that requires service has been detected Try restarting the printer.

If the problem persists, contact cubix support and let them know the error code