Why do i get an error message with „Code1“?

Error description

When trying to create a scan an error with the message „Code1“ is shown.

Error Cause

This error indicates that the 3D laser scanner f is broken.


  • Please try to use the scanner on another computer, to check if this PC produces the same error. The PC should at least have a Core i5 or better CPU.
  • If the error happens here altough contact the GeBioM mbH support.