13 Warranty and repair conditions

Please contact the manufacturer in the event of a warranty claim. If you need to send in the device, please state the defect and enclose a copy of the invoice.

 

The following warranty conditions apply:

1. GeBioM mbH products are guaranteed for one year from the date of purchase. In the event of a warranty claim, the date of sale must be proven by the purchase receipt or invoice.
2. Defects due to material or manufacturing faults will be rectified free of charge within the warranty period.
3. Warranty service does not extend the warranty period, neither for the appliance nor for replaced components.
4. Excluded from the guarantee are
   1. all damage caused by improper handling, e.g. failure to observe the instructions for use.
   2. Damage caused by repairs or tampering by the buyer or unauthorised third parties.
   3. Transport damage that has occurred on the way from the manufacturer to the consumer or during dispatch to the service centre.
   4. Accessories that are subject to normal wear and tear, such as batteries, sensors, etc.
5. Liability for direct or indirect consequential damage caused by the device is excluded even if the damage to the device is recognised as a warranty case.