15.4 Error messages
Below you will find all error messages where you can take action yourself. For all other error messages, please contact our support (cubix@gebiom.com).
| Error | Cause | Solution | |
| ERROR 211: USB removed | USB stick was disconnected during the print job. | Make sure that the USB stick has not been removed during the printing process.
If the error occurs and the USB stick is still in the printer, 1. check your USB stick. 2. use a different USB stick. |
|
| ERROR 212: File not found | The printer is trying to resume a paused print, but the file cannot be found on the USB stick. | Restart the print job. | |
| ERROR 213: USB Power Fault | The USB stick used draws too much power and has been disconnected so as not to damage the printer electronics. | Remove the USB stick; then click OK and try another USB stick. | |
| ERROR 410: Setup file not found | During setup, the printer cannot find the file in the root directory of the USB stick or cannot open/read it. | 1. make sure that the file wifi_config.cir is located in the root directory of the USB stick.
2. make sure that the file wifi_config.cir is not write-protected. |
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| ERROR 411: Wifi connection impossible | WiFi connection timeout (probably because the router is not responding to the printer). | 1. try to establish a connection again.
2. make sure that the WiFi router is working properly. 3. make sure that the firewall is not blocking the IP address of the printer. |
|
| ERROR 412: Wifi connection impossible | The password you entered is incorrect. | Make sure that the USB stick contains the file wifi_config.cir with the correct password for the selected network. | |
| ERROR 413: Wifi connection impossible | The printer cannot find the network. | 1. make sure that the USB stick contains the file wifi_config.cir with the correct network name.
2. make sure that the WiFi router is working properly. 3. make sure that the firewall is not blocking the IP address of the printer. |
|
| ERROR 417: Wifi connection lost | Wifi connection lost (timeout) | 1. restart the Wifi transmission
2. check that the WiFi router is working properly. 3. try moving the printer closer to the router. |
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| ERROR 520: Newer slicer required | The version of the slicer that generated the file is old and is not supported by the current firmware | Make sure that you are using the latest version of the slicer. | |
| Other errors | An error has been detected that requires maintenance. | Try restarting the printer.
If the problem persists, contact support (cubix@gebiom.com) and inform them of the error code. |