GP Opti CAD orthodontic
Error description
You would like to insert a measurement in a CAD module. If you are in a CAD module, there is a "Measurement" button in the toolbar at the top left, clicking on the button does nothing, or only the blue line in CAD is shown/hidden.
Troubleshooting
- Hold down the CTRL key and click with the left mouse button on the "Trade fairs" Button
- A dialogue appears in which you can select a measurement. Make sure you select a measurement that was taken with the correct measuring device (2D Scan, 3D Scan, KinectScan).
- The CAD measurement should then be used.
- If the desired measurement is not displayed in GP Manager version 6, make sure that "All data records" is selected.
Error description
After updating the operating system to Windows 10, an image is no longer displayed in CAD.
Causes of errors
Windows 10 requires the latest versions of DirectX and the graphics card drivers to function.
Troubleshooting
- Install the latest version of DirectX
- You can download the DirectX installation routine in the subfolder .\GpTools\Directx find. The setup file is called dxwebsetup.exe (How to find your GP Manager installation). You need Internet access for the installation to work.
- Run from the .\GpTools\Directx the individual Visual Studio Redistributable packages again (Vcredist_2008_SP1, Vcredist_2010, Vcredist_2013).
- Update the driver for your graphics card
Error description
After clicking on 1:1, the model is not displayed in the correct size on the monitor.
Causes of errors
The GP Manager is not calibrated for the monitor.
Troubleshooting
Version 7
- Start the GP Manager.
- Select "GP Admin“
- Select "Calibrate screen“
- Drag the window at one corner so that it is displayed 10 x 10 cm on the monitor
Note:
If you use several monitor models, a 1:1 display is only guaranteed on the monitor on which the calibration was carried out. - Click on "Apply calibration„
Version 6.5
- Start the GP Manager.
- Select "Extras" -> "Calibrate screen ...“
- Follow the points above from point 4.
