Before you connect the platform, you must have installed the "GP Manager" or "GP Manager_SQL" programme from the CD, as the drivers are on the CDROM in packed form.

The driver for a Multisens - MS4 (USB 2.0) can be found in the path:
C:\GeBioM_SQL\GPTOOLS \DRIVER\PSAA_USB2\DRIVER

The driver for a Multisens - MS2 or MS3 (USB 1.1) can then be found in the path:
C:\GeBioM_SQL\GPTOOLS \DRIVER\PSAA_USB1

(The italicised part of the path is the default directory during installation. If a different path was entered during installation, this must be entered above).

Attention:
The designation MS2, MS3 or MS4 is part of the serial number.

Driver installation:

  1. After installing the software, connect the platform to the power supply.
  2. Now connect the platform and the PC using the USB cable.
  3. After a short time, the operating system reports a newly recognised device and starts the hardware wizard. (Please wait for this dialogue box, up to 20 seconds may pass before it appears).
  4. In the dialogue box, please select the option "No, not this time" to activate it. Then "Further" click here.
  5. In the following dialogue box, please select the option "Software from a list..." to activate it. Then "Further" click here.
  6. In the next dialogue box, please only select the option "The following source as well..." button. Then click on the "Browse" button and set the path (see above). (i.e. for MS4: C:\GeBioM_SQL\GPTOOLS \TREIBER\PSAA_USB2\DRIVER)-You can also enter the path manually. Then "Further" click here.
  7. For the following Windows logo test please use "Continue installation" click here.
  8. Display of the end box.

Attention:
The installation may not yet be complete. If the hardware wizard appears again, carry out points 3 - 8 again.

Known installation error and help

The installation was carried out in the welcome window of the hardware wizard with the option "Install software automatically...".

Result: The installation has failed. The device is entered in the device manager under other devices (or in the USB area) and has an exclamation mark.
Help: Click on the USB device in the Device Manager and then click on the "Update driver..." in accordance with the installation instructions above.