Avast Antivirus causes problems with the GP Manager

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Avast Antivirus causes problems with the GP Manager

Error message

Avast Antivirus scans the GP Manager during startup and gets stuck. Or Avast Antivirus prevents the GP Manager from starting.

Cause of error

Avast Antivirus is not able to scan the GP Manager or recognise the GP Manager as a threat.

Error handling

Add an exception for the GP Manager. Please note that this exception must be added in two places for Avast. To access the Avast settings, right-click on the Avast icon in the bottom right-hand corner of the taskbar. In the menu, open the Avast user interface and then click on Gear in the top right-hand corner.

  1. Add an exception under Settings -> Exceptions
  2. Add an exception under File protection -> Advanced settings -> Exceptions.

Alternatively, you can also uninstall Avast and use a different virus scanner.

Detailed instructions for all Avast versions can be found in the Avast Forum at http://forum.avadas.de/threads/2222-avast!-4-5-FAQ-Knowledgebase?p=17356&viewfull=1#post17356