Licence not found - Software Dongle missing

Problem description:

If you open the GP FootMess3D module and want to start the measurement process with the full foot scanner, the following message appears:

This means that either the dongle for the scanner is not connected to the PC or it is not recognised.

Solution:

Make sure that this dongle is connected to your PC via a USB port:

Under Control Panel -> All Control Panel Items -> Devices and Printers, the dongle should appear as "SuperDog".

If the dongle does not appear there, please plug it into another USB port.