Error description

The milling machine is at a standstill, there is an error message that the CAN node is defective.

Cause of error

The milling machine is controlled via a CAN bus. This bus is used by the computer connected to the tiller to communicate with the tiller. The computer usually has a PCI CAN bus card and a programme that runs on the computer (small smiley at the bottom of the taskbar).

Taskleiste-CAN-Smiley-markiert

Troubleshooting

  1. Exit the remote programme for the milling machine
  2. Start the task manager (press the Ctrl+Alt+Del keys simultaneously)
  3. Select "Task Manager
  4. Select the "ProcessesTaskmanager-Prozesse-markiert
  5. Terminate all processes that "CAN-Kernel.exe" or "CAN-Watch.exe" included.Taskmanager-Prozesse-CAN-markiert
  6. Restart the remote programme
  7. The smiley should reappear in the taskbar and the error should be fixed.

Error description

Instead of the new job, the milling machine mills the old job again and again. The milling machine does not accept new jobs.

Causes of errors

This is usually due to a network problem or an operating error in the GP Manager. Make sure that you have selected "Analysis" -> "GP milling machine" after you have selected the milling job also "Create milling file" select.

Troubleshooting

  1. Start the GP Manager
  2. Select the customer for whom you would like to create a milling order via "Project" -> "Determine", or create a new customer.
  3. Select the GP CAD file that you want to use for the milling machine by double-clicking on it.
  4. In the new view, select "Milling

    GP-CAD-Toolbox-Fräsen-markiert
  5. You can set the settings for the milling job in the following dialogue. Click OK to write the milling file to the output folder.

    Dialog-Einlagen-fräsen-ok-markiert
  6. Select "Analysis" -> "GP milling machine" the new order should be displayed here.
  7. Select the order by double-clicking on the date.
  8. Select "Create milling fileGP-Fräse-Projekt gewählt-markiert
  9. The file should now have been transferred to the milling machine. The job is now only orange, the buttons at the bottom right are no longer activated.Fräsdatei-erstellt-markiert
  10. To be on the safe side, manually check whether the GP Manager has also transferred the milling file to the milling machine.
  11. The paths at the top right under "Analysis" -> "GP milling machine" enter the folders for the Milling orders and the Milling files to.
    GP-Fräse-Projekt gewählt-ordner-markiert
  12. Start CNC Remote and select "File" -> "Open" to check whether the path here matches the folder for the milling files. If the path is not identical, it is often the case that the GP milling machine writes the milling file to a temp folder. In this case, there is a network error.
    Remote-Datei-Öffnen-markiert
  13. Make sure that the detailed view is activated in the following dialogue.
    Remote-Datei-Öffnen-Detailansicht-markiert
  14. Check whether the modification date corresponds to the time at which you created the milling file.
  15. Check whether the folder matches the folder configured in the GP tiller.
    Remote-Datei-Öffnen-Datum-markiert

So you can use the "Selective USB energy saving" deactivate.

  1. Open the control panel
  2. Make sure that "Category" is selected in the display options.
    Systemsteuerung-Ansichtsoptionen-markiert
  3. Go to "Hardware and sound"Hardware-und-Sound-markiert
  4. Under "Energy options" -> "Change energy saving modeEnergieoptionen-Energiesparmodus-markiert
  5. Click on "Change advanced energy settingsEnergiesparplaneinstellunge-barbeiten-Eweitert-markiert
  6. Deactivate "selective USB energy saving"Selektives-USB-Energiesparen-markiert

If the computer can no longer find a Bluetooth device, you should delete the device once and then reconnect it to the computer. To do this, proceed as follows.

  1. Select Start at the bottom left of the taskbar.
  2. Go to "Settings
  3. Select "Devices"from
  4. A list of all paired devices appears.
    Remove all GeBioM measuring devices that are connected via Bluetooth. Designations: PSAABT, MODA2BT. Right-click on the device you want to remove and select "Remove device".Geräteeigenschaften-Gerät-entfernen-markiert
    Carry out this step until all GeBioM devices connected to the stick have been removed.
Reconnect the measuring devices.

Proceed as follows:

  1. Select "Start" at the bottom left of the taskbar.
  2. Go to "Settings"
  3. Select "Devices" from.
  4. Switch on your Bluetooth pressure measuring plate and go to "Add Bluetooth or other device
  5. Wait a moment until the device list has been updated, this may take some time.
  6. Double-click on the device you want to add (PSAABT, MODA2BT).
  7. In the following dialogue, select "Enter the pairing code of the device".Kopplungscode-Dialog
  8. The coupling code for all GeBioM measuring devices is "0000" (zero, zero, zero, zero)Kopplungscode-Eingabedialog
  9. The GP Manager can then be started to carry out measurements.

If the measuring device still does not work after following these instructions, please contact GeBioM Support.

 

If Bluetooth devices are used on several computers, there are a few things you should bear in mind.

As with USB sticks, the stick should be removed cleanly before disconnecting it from the computer. Please disconnect all devices paired with the stick before removing the stick. Proceed as follows:

  1. Open the control panel
  2. Make sure that "Category" is selected in the display options.
    Systemsteuerung-Ansichtsoptionen-markiert
  3. Select "Show devices and printers"Systemsteuerung-Hardware-und-Sound-markiert
  4. Remove all GeBioM measuring devices that are connected via Bluetooth. Designations: PSAABT, MODA2BT. Right-click on the device you want to remove and select "Remove device".Geräteeigenschaften-Gerät-entfernen-markiert
    Carry out this step until all GeBioM devices connected to the stick have been removed.
  5. Disconnect the stick from your computer.
  6. Insert the stick into the other computer and carry out the above steps again. Then follow the points under

Reconnect the measuring devices

Proceed as follows:

  1. Open the control panel
  2. Make sure that "Category" is selected in the display options.
    Systemsteuerung-Ansichtsoptionen-markiert
  3. Select "Show devices and printers"
  4. Select "Add device"Gerät-hinzufügen
  5. Wait a moment until the device list has been updated, this may take some time.
  6. Double-click on the device you want to add (PSAABT, MODA2BT).
  7. In the following dialogue, select "Enter the pairing code of the device".Kopplungscode-Dialog
  8. The coupling code for all GeBioM measuring devices is "0000" (zero, zero, zero, zero)Kopplungscode-Eingabedialog
  9. The GP Manager can then be started to carry out measurements. If the measuring device still does not work after following these instructions, please contact BeBioM Support.

If you are switching from XP to a newer operating system, please also read: "What should I bear in mind when switching from Windows XP?

  1. Follow the steps below: How can I back up the data from my GP Manager??
  2. Write down the name of your computer. You can find this via "Start
    Start-markiert-Leerer-Desktop-klein
  3. Click with the right mouse button on "Computer

    Startmenü-computer-markiert
  4. Select "Properties
    Startmenü-Computer-Kontextmenü-markiert
  5. Make a note of the "Computer namesComputer-Eigenschaften-Name-markiert

Install the base system on the new computer

  1. If you have not yet installed the operating system, enter the old computer name during the installation (see point 7 above). In this case, make sure that you rename the old computer if you want to continue using it in the same network. If you have already installed other programmes, skip this point.
  2. Carry out the installation of the GP Manager basic system using the installation CD.
  3. Restart the computer after successful installation.
  4. Copy the "GpSystem" and "GpTools" folders to the folder of the newly installed GP Manager. Make sure that you copy the "Perform procedure for all current elements" and click on "YesErsetzen-von-Ordnern-bestätigen-markiert
  5. Proceed in exactly the same way with files. Confirm that they contain the "Carry out the procedure for the next conflicts" and click on "Copy and replace„.Datei-kopieren-markiert
  6. Import the GPF files again "Import exported GPF files„.
  7. Try to start the GP Manager. If the GP Manager now starts and you do not want to operate the GP Manager via a network, the installation is complete.
  8. If the GP Manager does not start and an SQL error follows, as well as "And goodbye..." follow the steps in: "After starting, an SQL database error appears and "Well then, goodbye"„.
  9. If this is not successful, please contact GeBioM Support.

If you want to use the GP Manager as a server, follow the instructions under: How to set up the GP Manager on a server.

 

MobilData (Bluetooth)

The data is transferred via Bluetooth. To do this, a small Bluetooth stick is connected to the computer via USB.

GP_MobilData_1

 

MobilData (WiFi)

Transmission takes place via W-LAN, for which a W-LAN router is included. A WiFi USB stick is also supplied if the computer on which MobliData (WiFi) is used does not have an integrated WiFi.

Mobile-Data-Wifi

MobilData Logger (no longer manufactured)

If you own the logger, your device has a memory card on which the measurement data is saved. The device also has its own control element into which the memory card is inserted.

SQL_MDLogger_Foto

MobilData radio (no longer manufactured)

The data is transmitted directly to the computer by radio. A wireless receiver is connected to the computer via USB. The system is not compatible with 64 bit operating systems. This means that when switching to another operating system, care must be taken to ensure that a 32 bit version is purchased and installed.
SQL_MDFunk_Foto

 

  1.  Make sure that you have installed a PDF printer. If no PDF printer is installed or you are not sure, follow the instructions under "Install Bullzip PDF„.
  2. Start the GP Manager
  3. Select via "Project" -> "Determine" to select a customer, or create a new customer via "Project" -> "New" to.
  4. Start a new measurement or open an existing measurement
  5. Now you can use "Printer" to select the print view as which you want to export the measurement (e.g. "Standard„, „1:1„, „Total„).GP-Manager-Drucker-Druckansichten-markiert
  6. Tick the box next to "Save PDF
  7. GP-Manager-Drucker-PDF-speichern-haken-markiert
    If the print dialogue of the PDF printer does not open, then no PDF printer has been entered in the configuration file.
  8. You can still export a PDF file by clicking on "Printer" -> "Printer setup ..." Select your PDF printer.GP-Manager-Drucker-Druckereinrichtung-markiert
     Remember to change the printer again afterwards so that the normal printer is used again next time.GP-Manager-Druckereinrichtung-Name-markiert
  9. Do you need the function "Save PDF", please contact GeBioM Support and tell them that you have already installed a PDF printer, but that it still needs to be entered in the configuration file.

If you do not have a PDF printer installed, or if you are not sure, you can install the Bullzip PDF printer, for example. You can download the software free of charge from the Internet.

  1. Once you have downloaded the driver, start the installation file. Confirm in the following dialogue with "Execute„.

    Setup-Bullzip-bestätigen-Ausführen-markiert
  2. Allow the programme to make changes to your computer.
  3. Select the language in which you want to install the programme.Setup-Bullzip-Sprache-wählen-OK-markiert
  4. Agree to the installation by clicking on "Further" toSetup-Bullzip-Installation-akzeptieren-Weiter-markiert
  5. Accept the licence agreement with "Further„.Setup-Bullzip-Lizenzvereinbarung-akzeptieren-weiter-markiert
  6. Confirm that Bullzip PDF may automatically download any additional software required.Setup-Bullzip-weitere-Software-markiert
  7. Wait until the installation is complete and click on "Finish„.
  8. You can now use your PDF printer, if you want to know how to save a PDF in the GP-Manager, read "Save measurement as PDF

Error description

The error looks like this: you have to click on "Printer", select a print view ("Standard", "1:1" etc.) and tick "Save PDF", but the print dialogue of a PDF printer is not displayed.

GP-Manager-Drucker-PDF-speichern-markiert

Causes of errors

No PDF printer is installed or the installed PDF printer is not entered in the configuration files.

Troubleshooting

You can export any measurement as a PDF by printing the file as a PDF. If a PDF printer is installed, you can export a PDF by first explicitly selecting the PDF printer via "Printer" -> "Printer setup ..." button. Remember to then reset the printer to your usual printer in the same way. This also works if the PDF printer is not entered in the configuration files.

If you "Save PDF" more frequently, please contact GeBioM Support and tell them to add your PDF printer to the configuration file.

If you do not know how to print a measurement, follow the instructions "Save measurement as PDF".

If a PDF printer has not yet been installed, go to "Install Bullzip PDF printer" describes how to install a free PDF printer.