Why does an error message with "Code1" appear?

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Why does an error message with "Code1" appear?

Error description

When trying to create a 3D scan, the error code "Code1" appears.

Causes of errors

The error indicates a defective 3D laser scanner F.

Troubleshooting

  • Try whether the scanner also outputs the error on a faster computer. The computer should be at least an Intel Core i5 or better.
  • If the error still occurs, the scanner is most likely defective. In this case, please contact GeBioM mbH Support.