In some cases, the filament can get stuck in the sprockets. If the regular filament change does not help, proceed as follows:
| 1 | Turn the lever to idle / position 0 (anti-clockwise). |  | 
| 2 | Open the menu Manual controlby pressing the manual control button (1). |  | 
| 3 | Start manual heating with the Temperatures (5 and 6).   |  | 
| 4 | Use the arrow buttons (1 and 4) to set the target temperature to 265°C and press Confirm (7) Then go back to the menu Manual controlby pressing "Back" (5).   |  | 
| 5 | Press and hold the up arrow of the extruder (3) for 5 seconds while pulling. Then press and hold the down arrow of the extruder (3) while continuing to pull. The filament should come out after 5-10 seconds.   |  | 
| 6 | Cut off the deformed piece of filament. Set the lever back to position "3". Call up the menu Filament change and follow the instructions to insert the filament. |  | 
If the filament comes out but clogs again after another print attempt, clean the print head.
If the solution does not help and the filament is still stuck, contact cubix@gebiom.com.