Why is my old uEye camera not working?
Error description
The uEye camera is no longer recognised.
Cause of error
All USB CMOS cameras with the old interface board are no longer supported from driver version 3.10 onwards.
Troubleshooting
Make sure that your camera is not affected by the update. You can check this using the serial number. If this is less than 400 26 27000, your camera will not be compatible with driver versions >3.10.
Alternatively, you can start the "USBHardwareCheck" programme from the installation CD. This will show you whether your camera is compatible with driver versions >3.10.
If your camera is not compatible with driver version >3.10, you can continue to use your previous driver (up to driver version 2.40). In this case, you must not update the driver!
Attention: If you are using GP Manager version 7 or higher, then must the uEye driver from version 4.72 use!