Why is the scanner image too small or has the wrong colours?
Error description
The scanner scans an image, but the image only shows part of it or the colours are not correct. For example, the image is only black and white or you can only see a section of the scannable area.
Cause of error
The scanner driver only allows you to mark a part for scanning. The scanner can also only produce black and white or greyscale images. If the settings are changed, these settings are then retained.
Troubleshooting
- Ensure that the cable is correctly connected, undamaged and plugged into a USB 2.0 socket.
- Start the GP Manager
- Select "Trade fairs" -> "GP foot measurement„
- Select on the right "Settings„
- Set the recommended Settings in.