Why does the GP Manager crash in the GP CAD module?

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Error description

GP Manager crashes without an error message when clicking on "Main window" or when switching to the start page. GP Manager may also crash when switching between different functions.

Cause of error

The latest versions of DirectX are not installed.

Troubleshooting

Install the latest version of DirectX.
You can download the DirectX installation routine from the support page:
-> Downloads -> Software -> GP Manager Installation -> DirectX -> dxwebsetup.exe

Once you have downloaded the application, please run it.

You will need Internet access for the installation to work.