Why is my object printed incompletely or incorrectly?

  • The filament was empty before printing could be completed. Check whether the filament needs to be replaced.
  • Printer firmware error. Check the printer screen for error messages. If the error message is not self-explanatory, contact support.
  • During the printing process, there was something in the work area that was blocking the printer. Check the work area for foreign objects.
  • The silicone sleeve of the print head has fallen off and is blocking the printer. Check that the red silicone sleeve is correctly attached to the print head. Make sure that the silicone sleeve is not cracked.
  • The power supply to the printer was interrupted during the printing process. Check whether the printer is switched on.